Excellent customer and a very caring Dr. I have transferred all of my animals to Lotus.
| Received | Name / Contact | NPS Score | Ranking | Comments | Use Comment |
|---|---|---|---|---|---|
|
(Unknown) |
8 of 10 |
4 of 5 |
Good service |
No |
|
 |
Margie Behan |
10 of 10 |
5 of 5 |
Excellent customer and a very caring Dr. I have transferred all of my animals to Lotus. |
Yes |
|
(Unknown) |
10 of 10 |
5 of 5 |
Very nice staff and nice clean office |
No |
 |
Lynn O'Neill-Davis |
10 of 10 |
N/A |
Was seen quickly, it was an urgent car visit. My dog is doing great. |
Yes |
|
(Unknown) |
7 of 10 |
N/A |
No answer |
N/A |
|
|
(Unknown) |
10 of 10 |
5 of 5 |
No answer |
N/A |
|
Lana Carlisle |
7 of 10 |
4 of 5 |
I took.Kami in on Thursday and she died on Friday evening. Not saying she was miss diagnosed but may...
View All |
Yes |
|
(Unknown) |
10 of 10 |
5 of 5 |
No answer |
N/A |
|
Lisa Winchester |
10 of 10 |
5 of 5 |
Went above and beyond to help me find the supplements my dog needed to start taking for her joint in...
View All |
Yes |
|
(Unknown) |
10 of 10 |
5 of 5 |
Everyone was very helpful and took great care of our little Tucker who had some serious dental issue...
View All |
Yes |
|
(Unknown) |
8 of 10 |
4 of 5 |
Neutral on time, just because there was an emergency situation and wait time was extended [not fault...
View All |
No |
|
(Unknown) |
10 of 10 |
5 of 5 |
Top of the list. |
No |
|
(Unknown) |
10 of 10 |
5 of 5 |
Very courteous especially in an emergency situation |
Yes |
|
Tracy Sell Chico |
10 of 10 |
5 of 5 |
This was an urgent care visit and our dog came away more comfortable and we were provided a plan of ...
View All |
Yes |
|
Lisa Dietz |
10 of 10 |
N/A |
I spoke to someone on the phone to make an appt. She informed me that I could also do a walk-in for ...
View All |
Yes |
|
|
John Skalstad |
10 of 10 |
5 of 5 |
I was one of the first customers when the practice was sold to Dr. Me. When I first meant him I was...
View All |
Yes |
|
Ronald Heim |
10 of 10 |
5 of 5 |
Because we were fully satisfied at your clinic |
Yes |
|
Eileen Brown |
10 of 10 |
5 of 5 |
From my initial call into reception until we left, everyone was so amazing! They took such good car...
View All |
