House calls offer many conveniences that are sometimes very much needed by our clients. Such a case could be being in faraway places like Al Ain, saving you from traffic jams and long distance travelling with your pet. One of the other biggest advantages to your pet is overcoming the fear and trauma that many animals experience when taken from their home to a veterinary hospital. Many animals release pheromones (chemical scent signals), under traumatic conditions that linger in the air and may cause fearful reactions in animals that detect them.

At the Lotus Veterinary Hospital, we are committed to becoming your partner in maintaining your pet’s health, and in doing so, enhancing and preserving the unique and valuable bond you share. Our commitment is not only to treat your pets when they are not feeling well, but also to help you learn how to keep your furry family members thriving so you may enjoy the benefits of each other's company for as much quality time as possible.

Pets, especially cats, are territorial creatures of habit. This means that they establish a specifically defined area where they have access to all resources needed for survival, and above all, a safe place to rest. Once this area is established, it is unnatural and rare at best, for a cat to venture beyond these boundaries. When a cat is taken from the safety of its territory, loaded into a car, and driven through city traffic to a place with unfamiliar sounds and smells, this can be an instinctively frightening experience. Suddenly your cat is out of her established area of safety and you, her trusted ally, have directly contributed to that. At this point it is more likely your kitty will hide and will not interact with you after such a stressful event for a couple of days.

At the Lotus Veterinary Hospital, we are committed to providing excellence in complete veterinary outpatient care in the serenity of your home. That trip to the vet is no longer always necessary; trusted veterinary care is now at your doorstep.

By examining your pet in its own environment, where it is more secure (and hopefully less aggressive), we can better evaluate behavior and conditions which may be caused or aggravated by vet clinic environment. In addition, there is a lower risk of being exposed to diseases that may be floating around in a hospital waiting room. This is especially important for very young or very old pets that do not have good immunity and, for pets with weakened immune systems.

In addition to the benefits for your pet, a house call may make more sense for many owners. Since you won't have to gather up your pets, drive to the clinic, and wait to see the veterinarian and drive back home, there is less time wasted for you. We offer greater freedom in scheduling appointments and will work around your schedule. Since we will be with you the whole time, you will get more personalized care.

We will provide professional veterinary care to your dogs and cats, specifically geared towards their humane treatment. The focus of our practice is on prevention, since many pets, especially cats when they live in a home or neighborhood with other pets, have a powerful instinct to hide their ailments. This comes from a long history in the wild where life depends on the survival of the fittest. Revealing any weakness or disease is poor survival strategy and avoided if possible. Thorough check-ups and preventive care help detect and address hidden or actively suppressed health problems before they become serious. The earlier a problem is found, the easier it is to overcome and maintain your pet's health for years to come. With every house call, your pet will receive a comprehensive physical exam, vaccinations (if required), and any medicine or pet care product that your pet may need from our fully stocked pharmacy. Dogs and cats can’t tell you when they’re sick. Our veterinarians have a vast clinical experience that helps, but if sometimes we need a closer look into what's ailing your pet, we are outfitted to perform the appropriate diagnostics. The samples for blood panels, fecal exams, urinalysis, biopsies, bacteriological cultures, etc., can be easily obtained in the stress-less environment of your home.

Our in-house veterinary laboratory has a full diagnostic capacity to handle a variety of analyses:

Our patients often mask their symptoms since they cannot tell us where it hurts, so we use these laboratory analyzers to find early signs of disease or infection. By utilizing the available technology, we can diagnose problems early and begin treatment immediately. Before surgery, we can run bloodwork to test for enzyme levels of the kidneys, liver and other organs, a test which helps us determine your pet’s ability to process the anesthesia. We can also diagnose other diseases such as diabetes, kidney and liver disease, along with thyroid problems. 

Our laboratory is very well equipped. We have the necessary in-house resources to help your pet maintain its best physical health. State-of-the-art laboratory analyzers enable us to diagnose diseases and infections in as little as 15 minutes. Results are quick and accurate - often within 15 minutes, allowing our doctors to make a diagnosis on your pet and institute the proper treatment without further delay. We also maintain links with laboratories in the UK and Germany, to allow us to run special tests such as the rabies blood test that is a requirement of import into many countries, such as the UK and Australia.

 Our in-house lab gives us the capability to perform a urinalysis and routine blood chemistry, CBC, and electrolyte panel on your pet. For more involved tests, diagnostic samples are shipped the next day to laboratories in the UK, USA, South Africa, and Germany, to allow us to run special tests.

With our in-house pharmacy, we can dispense any necessary pain relievers, antibiotics, or other medication your pet may need.

Early detection of disease or infection is critical for the effective treatment of your pet, and thus can greatly increase your pet’s quality of life and longevity. Our in-house veterinary laboratory features diagnostic testing for the following:

1. ·     Stool intestinal worm checks 
2. ·    Parvo, distemper, ehrlichia
3. ·    Blood gases 
4. ·    Antibiotic sensitivity
5. ·    Feline leukemia and feline immunodeficiency virus (FIV) blood tests for cats 
6. ·    Complete blood counts 
7. ·    Screening organ function tests - for liver, kidney, pancreas, blood sugar, etc. 
8. ·    Urinalysis testing 
9. ·    Cytology of ears, tumors, vaginal smears  
10. ·    Blood clotting 

And much more

Your trip to the veterinarian is almost as educational for you as it is checking out your pet. Besides your many questions and concerns that you may bring with you to the exam room, please bring any relevant health information you have, such as records of vaccinations and worming. While answering your questions, your veterinarian will likely do the following:

The Lotus Veterinary Hospital advises that all animals undergo an annual health check. This is often carried out at the time of the annual vaccination, although even species such as guinea pigs who don’t need vaccinations still need to have check-ups to enable early detection of diseases. 

During the annual health check, our vets will examine: 

1. Eyes for signs of conjunctivitis, tumors, cataracts, and glaucoma.
2. Ears for signs of infection, irritation, and tumors.
3. Mouth for signs of dental disease such as gingivitis and periodontitis which can result in tooth loss. Many insurance companies require that pets have regular dental check-ups. Rabbits and guinea pigs can also suffer from overgrown teeth.
4. Heart for irregularities in the heart beat and murmurs enabling early detection of congestive heart failure and cardiomyopathy, as well as the pulse.
5. Lungs, for signs of infection and pulmonary congestion and breathing rate.
6. Abdomen is examined for indications of painful areas or tumors.
7. Skin and coat are examined for signs of infection, parasites such as fleas, lice, mites, ticks, and tumors. Advice is also given on parasite control using modern effective preparations.
8. Limbs are examined for causes of lameness, along with indications of arthritis and tumors. Many effective treatments are now available to alleviate the discomfort of osteoarthritis enabling your pets in living an active, pain-free life.
9. Nails are also cut and anal glands evacuated as required.
10. Weight of the pet will be measured and their temperature taken.

 We also ask our clients to bring a urine sample from their pet. We check this for indications of early kidney problems, diabetes, and other conditions such as Cushing’s Syndrome. 

We advise that elderly animals are examined at least twice a year as problems can often develop quickly at this stage of life. If problems are detected, further investigation will be discussed and any further appointments will be made as required. 

We feel that early detection is vital to prevent unnecessary pain and distress. Often early treatment also enables the progression of a disease to be slowed down, ensuring a better quality of life.

A grooming session at Lotus Veterinary Hospital leaves your pet looking and feeling great!

Our groomer is trained with years of experience. Professional grooming offers many benefits such as keeping your pet's coat, skin and ears in good condition, increased comfort, social acceptability, and eliminating pet odor. Frequent and regular grooming makes your pet feel better too, and has definite health benefits in cases like allergy and sensitive skin problems. A day with our professional groomer might just be what your precious pooch needs! We provide grooming services for all breeds of dogs and cats. We provide basic bath and brushing that includes bathing with pet formulated shampoo, hair trims, toe nail trims, ear cleaning, and anal gland expression. We also offer a custom design cut to your specifications, including body shaves and lion cuts. We also offer flea baths and tick dips when needed.

If your pet has a medical concern, why not combine the visit and schedule your pet's grooming appointments around its doctor examination?

Grooming services are offered during regular hospital hours. Please call the Lotus Veterinary Hospital to schedule a grooming appointment for your pet.

Grooming policies:

Grooming services are available by appointment. Please call ahead to schedule an appointment. Grooming charges are based on the size of your dog, its breed, current coat condition, degree of matting, and specialized grooming needs unique to your pet.

Drop off and pick up times

Grooming pets should be dropped off on the day of their appointment depending on their scheduled grooming time. The groomer will meet with you to discuss any special needs you may have. You should plan to pick up your pet after 3:00 pm, but before the closing time at the end of the day.

Medical and vaccination requirements

For your pet's safety and the safety of our other guests, we require that all grooming pets be up to date on their vaccinations and free from internal and external parasites at the time of grooming. If the Lotus Veterinary Hospital has not provided these services, you will need to provide proof that your pet is up to date on the following:

Dogs Requirements:

Rabies

DHLPP

Bordetella (kennel cough)

Free from external parasites or on flea prevention

Cats Requirements:

Rabies

FVRCP

Free from external parasites or on flea prevention

We reserve the right to refuse grooming to any pet that does not meet these requirements.

Payment Policy

Payment in full is due at the time of the pick-up. We encourage you to ask for an estimate of the grooming services so that you are prepared when you arrive for pick up. We accept cash, checks with valid ID or driver's license, and credit cards (Master Card and Visa).

Our Sedation Policy

Most of our grooming cats are sedated to prevent injury to the cat from excessive movement or to calm aggressive cats. However, we will not sedate without your permission. Sedated patients are monitored by the vets.